Job Summary

We seek a Database Administrator who will be responsible for the management of MS Dynamics 365 BC Installation for a group of companies, Provide support for users and lead upgrade and customization processes. The ERP Administrator is responsible for supporting and managing the business application functionality across the enterprise. In this role you will be responsible for supporting users, leading assigned initiatives, implementation process and application enhancements. As the ERP Administrator you will handle ERP related help desk tickets, support users virtually or in-person, will participate in various projects as assigned. You will be the leader of our Business Applications team who supports Microsoft Dynamics 365 BC. A solid understanding of ERP functions is required and a working knowledge of Databases especially SQL Server, the associated programming languages and basic business processes and functions is desired.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Key Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities listed below are representative of the knowledge, skill, and/or ability required.

  • Experience in MS Dynamics 365 BC Financial, Purchasing, Inventory, Procurement and Jobs Functionalities.
  • Experience with e-commerce using XML, cXML and X12 in EDI transactions
  • Working knowledge of ITIL Change Management process
  • Collaborates with business, users to define, design, and implement dashboards and reports
  • Experience in a fast-paced environment where user training and support is paramount
  • Expertise in troubleshooting, technical support, system maintenance to include performance tuning, backup, session management, printing, etc.
  • Review and analyze data from multiple internal and external sources
  • Maintains and creates appropriate documentation
  • Experience in supporting users remotely and in-person
  • Ability to communicate effectively, written and verbal

Experience:

  • 3+ years of experience with Dynamics NAV
  • 5+ years experience in analysis and reporting
  • Familiarity with C/AL programming a plus
  • Operational knowledge of MS SQL with the ability to write queries
  • Knowledge/understanding of XML/CXML

Education:

  • Bachelor’s Degree from a University in Computer Science or related field; or 5 years related experience (or equivalent combination of education and experience)
  • Relevant Certification a plus

 

Core Competencies: (Foundation-basic, Advanced-higher skill, Mastery-subject matter expert)

  • Manages Quality & Risk
  • Focuses on Client
  • Knows the Business & the Industry
  • Solves Problems
  • Works in a team setting
  • Builds Relationships
  • Communicates Clearly and Effectively
  • Manages Change & Ambiguity
  • Business Acumen
  • Manages and Executes Projects
  • Manages to Results

Specialized Job Competencies:

  • Understands Technology Design & Implementation
  • Perform Analytics & Modeling
  • Understands System Architecture
  • Understands Operational Solutions
  • Understands Transition & Knowledge Transfer
  • Understands Technology and How it Supports Business Needs
  • Understands Business Functions / Departments as they Relate to IT
  • Understands Technical Trends & Best Practices

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