Data Center Operations Officer

MainOne

Software & Data

IT & Telecoms NGN Confidential
New
2 weeks ago

Job Summary

We are looking to hire a suitable candidate to fill this position.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:1 year

Job Description/Requirements

Responsibilities:

  • Work closely with DC Operations team to raise all the required PRs and be the focal point of contact with procurement for all DC requirements.
  • Assist in all vendor contracts to ensure service delivery is in line with the agreed SLA.
  • Work closely with the command centre pull for Remote hands and eyes services for Customers in the DC & CLS.
  • Track and report on adherence to scheduled maintenance by the operations team and vendors for DC & CLS infrastructure.
  • Maintain records of all maintenance and incidents both in hard copy and scanned copies on mainyard.
  • Work as the incident management officer for the DC and CLS
  • Work closely with support services to ensure all site requirements in terms of consumables and supplies are maintained onsite with adequate buffers.
  • Coordinate the House Keeping staff deployed to the DC/CLS, ensuring the entire DC premises are kept clean and orderly.
  • Assist to prepare and submit weekly DC management update reports covering all incidents and activities for review.
  • Work closely with the operations team and support services to coordinate fuel ordering and supply to ensure DC always has adequate stocks.
  • Supports in managing and maintaining the Data Centre store and spares, ensuring return/replacement of spares are done as at when due.
  • Provide other engineering supports to DC Operations team as may be required from time to time.
  • Participates in Engineering/ technical sessions aimed at Data Centre process improvements.
  • Performing other duties as requested by the DC Operations team and COO Data Center.


Requirements:

  • Bachelor's Degree in Computer Sciences,  Information Management or related engineering field.
  • Excellent verbal and written communications skills
  • Knowledge of Data Centre facilities such as UPS, HVAC, BMS, Access control and surveillance systems.
  • Proficiency in Microsoft Office tools.
  • Ability and willingness to work even at odd hours when the work demands.

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