Customer Service/Sales Representatives

Responsibilities:

• Provide excellent customer service through various channels, including phone, email, and chat.
• Efficiently handle customer inquiries, complaints, and returns.
• Process orders accurately and timely.
• Upsell and cross-sell products to maximize sales.
• Maintain a positive and professional demeanor at all times.
• Stay updated on product knowledge and company policies.

Requirements:

• Strong interpersonal and communication skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to work independently and as part of a team.
• Proficient in computer systems and software.
• Previous experience in customer service or sales is preferred.

Benefits:

• Competitive salary and benefits package.
• Opportunities for growth and advancement.
• Supportive and collaborative work environment.