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Customer Service Representative

Job Summary

We are in need of Customer Service Representatives who will give customers information about products and services, take orders, and process returns.

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat etc.
  • Maintain broad knowledge of all company products, services and promotions.
  • Identify and implement new process plan to improve customer support service.
  • Manage large volume of customer calls in friendly and courteous manner.
  • Maintain documentation of customer inquiries and responses for future reference.

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