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Job Summary
We seek an ideal candidate who is willing and excited to learn about the food/drink service experience. An apt knowledge of social media channels (specifically Instagram, Twitter, and Facebook) is required.
- Minimum Qualification:HND
- Experience Level:Mid level
- Experience Length:2 years
Job Description/Requirements
Responsibilities:
- Respond promptly to customers inquiries
- Communicate with customers through various social media channels (Instagram, Twitter, Facebook, etc)
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Benefits:
- NGN 60,000 - 80,000
- Food and supplement discounts
- Fun and friendly working environment
- Great work hours
- Excellent opportunities for self-improvement and knowledge growth
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