ESETECH GLOBAL

Customer Service Representative

ESETECH GLOBAL

Customer Service & Support

IT & Telecoms NGN Less than 75,000
New
1 week ago

Job Summary

We are looking to hire a very hardworking and innovative candidate to fill this position.

  • Minimum Qualification:OND
  • Experience Level:Entry level
  • Experience Length:No Experience/Less than 1 year

Job Description/Requirements

Responsibilities: 

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents


Requirements:

  • Minimum academic qualification of an OND
  • The ability to learn very fast is required 
  • Must be willing to work both day and night shifts. 
  • This job would require you to actively work both night and day shifts.
  • Excellent communication skills are required.
  • Knowledge of Giftcards and digital assets is a plus.
  • Must be social and have an active social media presence
  • Must be vibrant and exhume positive energy always.  


Location: The candidate must reside in Abuja



Remuneration: NGN 50,000. Other benefits such as HMO, Leave allowance, etc are available as well upon confirmation. Career opportunities are also available.



Note: Lots of training will be provided for all employees periodically. Candidates seeking this role should be willing to sign employment bonds of 1 year. 



Important Safety Tips

  • Do not make any payment without confirming with the Jobberman Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Share Job Post

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

loading...

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Follow us On:
Follow us on FacebookFollow us on InstagramFollow us on LinkedInFollow us on TwitterFollow us on YouTube
Get it on Google Play
2022 Jobberman