Customer service officer
Job Summary
Customer service officer
- Minimum Qualification: HND
- Experience Level: Entry level
- Experience Length: 1 year
Job Description/Requirements
- The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
- Typically reports to a supervisor or manager.
- The target is to ensure excellent service standards and maintain high customer satisfaction.