Customer Service Manager
SALES SERVICES ABT UK LIMITED
Customer Service & Support
Advertising, Media & Communications
NGN
400,000 - 600,000
Easy Apply
New
2 weeks ago
Job Summary
We are looking for an excellent Customer Service Manager to join our team!
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Responsibilities:
- Lead and train the customer service team.
- Handle customer complaints and complex issues to improve customer satisfaction.
- Monitor customer service indicators and develop improvement strategies.
- Coordinate and communicate with other departments to ensure consistent information.
- Conduct customer satisfaction surveys to optimize services.
Requirements:
- Bachelor's degree or above, marketing or related majors preferred.
- Minimum of 3 years customer service management experience.
- Excellent communication and interpersonal skills.
- Strong problem-solving ability and ability to withstand work pressure.
- Proficient in office software and customer relationship management systems.
We Offer:
- Competitive salary and benefits.
- Career development opportunities and training support.
- Friendly team atmosphere.
Looking forward to you joining an excellent team!
Important Safety Tips
- Do not make any payment without confirming with the Jobberman Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
