Job Summary

The brand was created to promote and showcase the goodness from Africa’s earth, soil and tree and to create awareness for a natural and healthy lifestyle. They are looking for a Customer Experience Associate with experience in Sales to join their team and drive growth in their physical business locations

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Responsibilities 

  • Manage customer service experience activities across all online and offline channels
  • Manage customer service lines/desk and attend to customer inquiry, orders, complaints, e.t.c
  • Drive and promote awareness of the company brand and product line across all media platforms
  • Maintain digital and social media content to drive customer reach, engagements and product sales
  • Daily social media interactions with social media followers
  • Perform other auxiliary services assigned.

Requirements

  • Relevant work experience in similar roles
  • Proficiency in the use of social media platforms
  • Customer service and problem-solving skills
  • Skilled with Microsoft office
  • BSc or equivalent

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