Customer Engineer

Job Summary

Customer Engineers (CE) deliver unique value by supporting cross-industry customers (Enterprise, Government, Education, etc.) as technical advisors, and drive customer productivity through increased consumption of Microsoft technologies.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

  • Cultivates relationships and credibility through strong technical delivery, implementation, remediation, migration, and supportability.
  • Develops rapport with customers and the virtual account team (VAT) to manage customer expectations and realize customer business objectives.
  • Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders.
  • Need to be willing to travel 50-90% due to customer requirements for onsite service. 
  • Travel may be reduced due to local or national public health and safety standards. 

Qualifications:

  • Currently pursuing or have completed bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
  • Demonstrated self-learner, seeks information about the underlying needs of customers, and builds customer/partner relationships. 
  • Professional certifications (SharePoint, Windows, MCITP, etc.) are desired. 
  • At least one year of experience with VB, C/C++/C#, and/or XM.
  • Displays strong stakeholder and relationship management across senior leaders, partners, and customers. 
  • Excellent verbal and written communication, analytical, and presentation skills.

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Lagos
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Lagos
| Full Time |
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Job Function: Software & Data
2mos