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Customer Engagement Specialist

Somma's Yummies Ltd

Sales

Manufacturing & Warehousing NGN 75,000 - 150,000 Plus Commission
Easy Apply
New
1 week ago

Job Summary

As a key contributor, you'll drive the brand's growth and success through a strong focus on sales initiatives and customer satisfaction. Your role involves collaborating with the marketing team to secure leads, secure deals, and surpass revenue objectives. Additionally, you'll address customer enquiries, offer product information, resolve concerns, and foster enduring relationships with our esteemed clientele

  • Minimum Qualification : Others
  • Experience Level : Entry level
  • Experience Length : No Experience/Less than 1 year

Job Description/Requirements

Responsibilities:

  • Drive sales efforts to exceed monthly, quarterly, and annual revenue targets.
  • Identify and capitalize on upselling and cross-selling opportunities.
  • Post and manage pre-created content on social media platforms to promote products and services.
  • Maintain and organize the social media content calendar for consistent posting.
  • Engage actively in sales activities, including lead generation, prospect nurturing, and deal closures.
  • Provide comprehensive product information to customers, addressing enquiries and concerns professionally.
  • Manage customer interactions across various channels (phone, email, social media), ensuring a positive and sales-focused experience.
  • Process orders, track shipments, and coordinate delivery schedules for timely and accurate fulfillment.


Requirements:

  • Proven track record in sales, business development, or customer-facing roles.
  • Strong interpersonal skills with a customer-centric approach.
  • Excellent communication and presentation abilities.
  • Ability to work effectively in both independent and collaborative environments.
  • Familiarity with the baby food and beverage industry is advantageous.
  • Proficiency in Microsoft Office Suite and CRM software


Benefits:

  • Competitive salary with performance-based incentives.
  • Opportunity to contribute to a meaningful cause and make a positive impact on children's health.
  • Training and professional development opportunities.
  • Collaborative and supportive work environment.

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