BIMZU LIMITED

Customer Care Representative

BIMZU LIMITED

Customer Service & Support

Banking, Finance & Insurance | NGN 75,000 - 150,000
1 month ago

Job Summary

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications, and escalate complaints across a number of communication channels.

  • Minimum Qualification:HND
  • Experience Level:Mid level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Must be a first-degree holder, either an HND or BSc.
  • Ability to stay calm when customers are stressed or upset.
  • Should be comfortable using computers.
  • Experience working with customer support.

Remuneration: NGN 80,000

Important Safety Tips

1. Do not make any payment without confirming with the Jobberman Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.
Report Job

Share Job Post

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

OCG LOGISTICS SERVICES

Lagos | Full Time | NGN Less than 75,000

Job Function: Customer Service & Support

2 days ago

OCG LOGISTICS SERVICES

We are looking to hire a suitable candidate to fill this position.

Shoptomydoor

Lagos | Full Time | NGN 75,000 - 150,000

Job Function: Customer Service & Support

1 week ago

Shoptomydoor

We are hiring a Customer Service Representative with excellent communication skills and a great work ethic to manage customer queries and complaints ensuring they receive stress-free services/support and all their needs are met timely. To be successful in this role, you should be customer-focused, detail-oriented, and efficient. You should be ...

The Address Homes

Lagos | Full Time | NGN Less than 75,000

Job Function: Customer Service & Support

1 week ago

The Address Homes

We are recruiting to fill the role of an intern. The candidate should preferably be Female.

Solynta Energy

Lagos | Full Time | NGN 75,000 - 150,000

Job Function: Customer Service & Support

1 week ago

Solynta Energy

We are seeking a Customer Service Representative who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Stay Updated

Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

We care about the protection of your data. Read our privacy policy.

This action will pause all job alerts. Are you sure?

Cancel Proceed
Follow us On:
Follow us on FacebookFollow us on InstagramFollow us on LinkedInFollow us on TwitterFollow us on YouTube
Get it on Google Play
2022 Jobberman