- Cheerful, Welcoming and able to attend to visitors and customers
- Quick learner, able to understand a vast range of company's products within a short period.
- Proficient in using various accounting soft wares packages.
- Able to maintain a clean office environment at all times.
- Able to attend to customers on the phone using ARWA customer care approach.
- Able to process sales orders via company the company's telephone, e-mail or website.
- Able to maintain customer records via contact details, and able to update customer database in a timely manner
- Able to keep track of daily, weekly and monthly sales records, and submit reports and relevant documentation as at when required
- Able to assist with marketing/sales activities, including responding to information requests from customers
- Attend meetings, and able to accurately take notes and type documents as required
- Maintain a filing system for all company documents
- Able to use Microsoft Office packages i.e Excel, Word, email etc.
- To be able to run errands within the state regularly and outside the state periodically.
- Monitor company email account(s), and respond to queries within a defined time
- Competency and experience of operating social media platforms eg Instagram, Facebook etc.
Professionally minded, punctual at all times and very proactive.
- Be aware of the importance of marketing and raising the company’s profile with colleagues and to external parties;
- Constantly maintain an upmost level of confidentiality and discretion with all information pertaining to the business,
- Excellent administrative and customer care skills
- A good deal of common sense, etiquette and an ability to think on one’s feet
- Minimum of OND qualification
- Minimum of 2 years of administrative experience.
- Excellent communication skills, both verbal and written English
- Excellent typing skills, speed and accuracy essential
- Good computer literacy (MS Office, Excel, PowerPoint, accounting software package )
- Professional telephone manner
- An ability to work under pressure and to deadlines
- An ability to work unsupervised and as part of a team
- To possess the ability for Accuracy and with great attention to detail
- To possess the ability to Learn Quickly.