Maintaining a positive, empathetic and professional attitude towards customers at all times.
Responding promptly to customer enquires
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Meet key performance indicators as set by the company.
Ensure customer satisfaction and provide professional customer support
Those that reside around Lekki and its environs should apply.