Job Summary

Our Head Office located in the Federal Capital Territory, Abuja is now looking to recruit a Corporate Services Manager to join the CS Team. The jobholder will be responsible for the efficient, secure and cost-effective running of the Office, Ensuring overall efficient and effective operation of corporate services work in Abuja, Overseeing finance/accounts to ensure proper financial controls are in place and being followed.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 7 years

Job Description/Requirements

RESPONSIBILITIES

1. Leadership & Management

  • Working closely with MD to modernize working practices and support staff through changes and improvements;
  • Review business policies and processes and identify new and more innovative ways to working to deliver a more effective, efficient professional operation;
  • Provide direction and motivation to CS team empowering them to deliver a realistic and consistent level of service;
  • Participate in internal committees focused on policy development and wider organizational issues with local colleagues as well as counterparts in Ghana and across Africa.
  • Provide updates to staff on corporate services and Office issues;
  • Set direction, lead and coach Corporate Services Team for a high-performance culture.

Human Resources

  • In co-operation with the MD responsible for developing pay and other local staff management structures to best meet business needs in compliance with labour law and our Human Resource Policy manual;
  • Provide guidance on sensitive staff matters for all employed staff;
  • Responsible for reviewing staff pay scales and performance-related pay policies;
  • Responsible for recruiting, interviewing and hiring of qualified candidates when and where there is need;
  • Oversight of performance management processes including support to job-holders and line managers in setting objectives and meeting Project deadlines;
  • Ensure an effective Training and Development strategy is in place and evaluated at regular intervals;
  • Ensure compliance with all Office procedures

Financial Management

  • In Co-operation with the Managing Director (MD) manage the annual local budget in accordance with corporate policies to ensure on-budget expenditure and value for money
  • Be the main point of contact for the Finance Hub, including monthly meetings with Finance
  • Account Manager and quarterly reviews of the Admin, Capital and Receipt budgets
  • Responsible for Medium Term Financial Planning (MTFP) processes at post
  • Main budget holder for Salaries, Travel, Miscellaneous and other budgets
  • Main contact person for the Procurement Hub including bi-monthly meetings with Procurement Account Manager
  • Oversee the implementation of existing corporate policies by the CS team on Procurement ensuring maximum value for Money
  • Coordinate bids for additional budget funds or refunds of surplus to/from the Resource management unit.

Administration

  • Plan and coordinate administrative procedures and systems and devise ways to streamline processes
  • Implement customer service standards and evaluate employees based on their ability to meet those standards
  • Oversee and manage all office correspondence including documentation
  • Provide technical and logistical support for all administrative personnel
  • Ensure the smooth and adequate flow of information within the company to facilitate other business operations
  • Manage schedules and deadlines
  • Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
  • Monitor costs and expenses to assist in budget preparation
  • Oversee facilities services, maintenance activities and vendors
  • Organize and supervise other office activities (recycling, renovations, event planning etc.)
  • Ensure operations adhere to policies and regulations
  • Keep abreast with all organizational changes and business developments


Essential qualifications, skills and experience  

  • Education to degree level ideally in a relevant subject, e.g. Business Administration, Management, HR, Finance or Estates-related. A masters in Business Administration will be strongly preferred
  • Strong communication skills – written and oral, able to effectively communicate in English
  • Experience in managing and motivating a team
  • Previous budget management experience
  • Ability to handle sensitive information (financial and HR)
  • Strong problem solving and analytical skills, with an aptitude for delivering results to a high standard within tight deadlines and adapting to changing aims
  • Resilience; ability to deal with setbacks and continue to deliver despite numerous challenges
  • Strong prioritization skills
  • Ability to make decisions using sound judgement
  • Strong verbal communication skills and ability to communicate confidently with stakeholders/customers at all levels
  • Strong written communication skills; ability to present complex issues, analyse and report on financial information
  • Ability to work under pressure and deal with competing priorities, equally comfortable working with senior management as well as with others
  • Previous experience of a similar position, or elements of the job description in previous roles
  • Multi-tasking, self-motivated and able to work as a part of a team and independently
  • Strong organizational, analytical and time management skills, with very good attention to detail
  • IT Skills (Microsoft Office including Excel, Outlook, Word and PowerPoint).

Desirable qualifications, skills and experience 

  • Work experience in a real estate firm or Facility Management firm
  • Experience working with Finance and HR software systems.

 Required competencies  

  • Seeing the Big Picture
  • Changing and Improving
  • Leading and Communicating
  • Collaborating and Partnering
  • Building Capability for All
  • Delivering Value for Money

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