Communications Specialist

Job Summary

Reposebay is a strategic human resource firm for micro, small and medium employers. With a commitment to helping fresh graduates prepare for the world of work.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

  • The key purpose of this role is to ensure that all members (paid or free) find tremendous value in the community, get access to relevant news & information, and that there is a 75% engagement/ participation rate in all groups. This role would therefore require the candidate to
  • Screen all intending members and vet through their sign-up details their suitability for the community (according to the standard operating procedures)
  • Welcome & get to know Community Members (CM) across platforms
  • Keep an updated database of members of our community(ies)
  • Put out Community Guidelines at the start of each cycle, periodically and as the need arises
  • Respond to questions, enquiries and complaints from CM
  • Give out daily, weekly or monthly correspondence and schedules to CM from the Academy
  • Prevent & Diffuse arguments, offences and conflict within the community
  • Reach out to silent-members to increase participation and engagement weekly
  • Daily: give nuggets, tips, affirmations in the morning then do activity reviews daily/ weekly according to the schedule
  • Report daily, weekly & monthly to the Programmes coordinator (or ED at the outset)
  • Create relevant content using standard BAWA resources and design suites
  • Serve as ‘Event Host’ during physical meetings, programmes, trainings & capacity building workshops

Requirements:

  • Outgoing/ a people-person
  • A Good Communicator (written & spoken)
  • Emotionally intelligent & Patient
  • Resourceful (a problem solver)
  • Passionate
  • Organized & Accountable
  • Computer & Tech literate (if not adept)

 

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