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Job Summary

Contact debtors to inquire of their payment status, recover outstanding payment and Negotiate payoff deadlines or payment plans.

  • Minimum Qualification: Others
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

·         Keep track of assigned accounts to identify outstanding debts

·         Plan course of action to recover outstanding payments

·         Contact debtors to inquire of their payment status

·         Negotiate payoff deadlines or payment plans

·         Handle questions or complaints regarding loan repayment

·         Investigate and resolve discrepancies

·         Create trust relationships with debtors when possible to avoid future issues

·         Update account status and regularly

·         Alert superiors of debtors unwilling or unable to pay when necessary

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