Client Support Officer

Nordica Fertility Centre

Customer Service & Support

Healthcare NGN 75,000 - 150,000
New Featured
1 week ago

Job Summary

We are looking to hire a suitable candidate to fill this position.

  • Minimum Qualification:HND
  • Experience Level:Entry level
  • Experience Length:2 years

Job Description/Requirements

Responsibilities:

  • Attend to all inquiries at the location - walk-in and phone 
  • Follow up on inquiries and ensure bookings
  • Register client in the system and ensure proper documentation 
  • Liaise with doctors on clients' treatment plans and ensure proper bookings. 
  • Liaise with clients via mail and phone correspondence to ensure proper follow-up on a treatment plan.


Requirements:

  • Minimum academic qualification of a graduate degree from a reputable tertiary institution
  • Minimum of two years of work experience as a Customer Service Rep 
  • The ability to communicate fluently in the Hausa language is an added advantage. 
  • Proficient in the use of Microsoft Office packages like word, excel 
  • Excellent oral and written communication skills 
  • Good telephone etiquette.


Location: Abuja


Remuneration: NGN 100,000 - 120,000

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