1 month ago

Job Summary

The Insurance sector in Nigeria is booming and is slated to grow exponentially; AIICO INSURANCE PLC is the leading player in this industry with the largest and the most profitable business network in Nigeria. AIICO INSURANCE PLC is the most prosperous and admired insurance company in entire Africa. It has acquired the highest quality of learning systems and processes. International Finance Corporation, a member of the World Bank, among others is funding it. Currently, AIICO is urgently recruiting an experienced and talented qualified person to fill up the position of Client Service Professional.

  • Minimum Qualification:HND
  • Experience Level:Entry level
  • Experience Length:1 year

Job Description/Requirements

Responsibilities:

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents.


Requirement:

  • A minimum academic qualification of either an HND, BSc, or other equivalents.
  • Good communication skills.
  • The age range for this position is 25 and above should apply.


Remuneration: NGN 75,000 - 150,000

Only candidates in Lagos should apply.

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