Job Summary

Job Summary We are looking for a customer-oriented service representative. Minimum Qualification: OND

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

Job Description:

· Manage incoming calls and online chats

· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication


Requirements

· Should be able to use Microsoft Office

· Strong phone contact handling skills and active listening

· Customer orientation and ability to adapt/respond to different types of characters

· Excellent communication and presentation skills

. Job is in Lagos ( applicant should reside in Lagos- Applicant proximity to yaba is an advantage).

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