In order to be successful in this role, you will need to be a fast and willing learner, have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Previous experience in a sales role is an advantage.
Researching prospects and generating leads.
Developing in-depth knowledge of company products.
making sales calls,
Preparing and sending quotes and proposals.
Meeting or exceeding daily, weekly, and monthly sales targets.
Setting sales goals and developing sales strategies.
Contacting potential and existing customers on the phone, per email, and in person.
Giving sales presentations to a range of prospective clients.
Negotiating all contracts with prospective clients.
Preparing weekly and monthly reports.
Coordinating sales efforts with marketing programs.
Understanding and promoting organization programs.
Obtaining full, deposits and balance of payment from clients.
Handling customer questions, inquiries, and complaints.
Maintaining client records.
Answering client questions about credit terms, programmes, products, prices and availability.
Managing the sales process through specific software programs.
Building and maintaining a CRM database.
Participating in organization meetings.
Developing and sustaining long-lasting relationships with customers.
Continually identify new sales opportunities through customer referrals
Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
Ensure that the organization is reaching its target audience through collaboration with other departments.
Informing programme/product developers of possible programme/product improvements and changes to ensure that organization programme/ products meet current market needs.
Analyzing competitors' programme/products to determine product features, benefits, shortfalls, and market success.
Together with top Management, plan and oversee campaigns and events to raise money and other kinds of donations for the organization.
Compile or develop materials to submit to granting or other funding organizations
Develop strategies to encourage new or increased contributions
Identify and build relationships with potential donors
Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs
Bachelor’s degree in business, marketing, economics or related field.
Proven sales experience.
Understanding of the sales process and dynamics.
A commitment to excellent customer service.
Exceptional customer service and relationship building skills.
Excellent written and verbal communication skills – ability to take technical knowledge and communicate it easily, simply and in an articulate manner..
Excellent phone and presentation skills.
Proven track record of achieving sales targets.
Superb interpersonal skills, including the ability to quickly build rapport with both clients.
Experience using computers for a variety of tasks.
Competency in Microsoft applications including Word, Excel, and Outlook.
Able to work comfortably in a fast paced environment.
Excellent negotiation and consultative sales skills
Excellent customer service and sales skills.
Strong verbal and written communicator.
Proficiency in Microsoft Office (PowerPoint, Word, Outlook and Excel), CRM (Customer Relationship Management), and sales software programs.
Good negotiation and problem-solving skills.
Strong analytical and problem-solving skills.