In order to be successful in this role, you will need to be a fast and willing learner, have a deep understanding of the sales process and dynamics, and also superb interpersonal skills. Previous experience in a sales role is an advantage.

Responsibilities:

• Researching prospects and generating leads.

• Developing in-depth knowledge of company products.

• making sales calls, 

• Preparing and sending quotes and proposals.

• Meeting or exceeding daily, weekly, and monthly sales targets.

• Setting sales goals and developing sales strategies.

• Contacting potential and existing customers on the phone, per email, and in person.

• Giving sales presentations to a range of prospective clients.

• Negotiating all contracts with prospective clients.

• Preparing weekly and monthly reports.

• Coordinating sales efforts with marketing programs.

• Understanding and promoting organization programs.

• Obtaining full, deposits and balance of payment from clients.

• Handling customer questions, inquiries, and complaints.

• Maintaining client records.

• Answering client questions about credit terms, programmes, products, prices and availability.

• Managing the sales process through specific software programs.

• Building and maintaining a CRM database.

• Participating in organization meetings.

• Developing and sustaining long-lasting relationships with customers.

• Continually identify new sales opportunities through customer referrals

• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.

• Ensure that the organization is reaching its target audience through collaboration with other departments.

• Informing programme/product developers of possible programme/product improvements and changes to ensure that organization programme/ products meet current market needs.

• Analyzing competitors' programme/products to determine product features, benefits, shortfalls, and market success.

• Together with top Management, plan and oversee campaigns and events to raise money and other kinds of donations for the organization.

• Compile or develop materials to submit to granting or other funding organizations

•  Develop strategies to encourage new or increased contributions

•  Identify and build relationships with potential donors

•  Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs

Requirements:

• Bachelor’s degree in business, marketing, economics or related field.

• Proven sales experience.

• Understanding of the sales process and dynamics.

• A commitment to excellent customer service.

• Exceptional customer service and relationship building skills.

• Excellent written and verbal communication skills – ability to take technical knowledge and communicate it easily, simply and in an articulate manner..

• Excellent phone and presentation skills.

• Proven track record of achieving sales targets.

• Superb interpersonal skills, including the ability to quickly build rapport with both clients.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Able to work comfortably in a fast paced environment.

• Excellent negotiation and consultative sales skills

• Excellent customer service and sales skills.

• Strong verbal and written communicator.

• Proficiency in Microsoft Office (PowerPoint, Word, Outlook and Excel), CRM (Customer Relationship Management), and sales software programs.

• Good negotiation and problem-solving skills.

• Strong analytical and problem-solving skills.