Claims Administrator

Old Mutual

Admin & Office

Unspecified NGN Confidential
1 month ago

Job Summary

 

Job Description/Requirements

Description

This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. Technical knowledge is limited to some products and or processes.

Descriptor

Follows standardised processes and provides administrative support in line with normal business functioning. Delivers on daily production standards and adheres to service and quality standards. Provides an indirect service to customers and intermediaries. Responds to immediate requirements within procedure. Uses standard administrative techniques to co ordinate own work. Product and process knowledge in different areas may differ but basic skills remain the same. Technical knowledge is limited to some products and or processes.

Key Result Areas:

Documentation processing

Responds to immediate administrative requirements within procedure. Follows standardised processes and provides administrative support in line with normal business functioning. Delivers on daily production standards. Uses standard administrative techniques to coordinate own work.

Personal Effectiveness

Accountable for service delivery through own efforts. Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months. Makes increased contributions by broadening individual skills. Collaborates effectively with others to achieve personal results. Accepts and lives the company values.

Quality Assurance

Performs quality checks on own work. Adheres to service and quality standards.

Qualifications and Experience

A first degree or its equivalent Excellent communication skills (verbal and written) Interpersonal and time management skills Good knowledge of MS packages (Especially MS Word, MS Excel and Outlook) Experience of 1 to 2 years is an added advantage

Skills

Education

Bachelor of Science (BSc) (Required)

Closing Date

09 August 2023

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