Channels and Implementation Officer

Monitoring and sending out daily and weekly liabilities movements summary

Track and send weekly transaction banking report to stakeholders

Track and monitor TXB – Fixed Deposit product and reconcile fees monthly with GTSY & Finance

Carry out financial analysis of all related deposit revenue lines and to aid weekly/ monthly liability projections.

Working with the team members to collate EXCO, Board and Year end Strategy reports.

Responsible for formal communication to clients with adequate maintenance of all clients TXB pricing records.

Assisting with the deployment steps in achieving route to market strategies in deployment of new products via presentations and trainings for staff/ clients.

Contribute to the TXB sales effort to convert existing and acquire new clients to become transactional 

banking clients of the bank. 

Join the Sales Reps for calls with relations to technical issues

Participate in the weekly TXB meetings

Research and preparation of PowerPoint presentations to pitch TXB products for new and existing clients.

Preparation of pre-call briefs reading materials ahead of client calls with bank EXCO in attendance.

Active participation in the new TXB client onboarding/acquisition strategy through the following TXB.

Research i.e Working with data inputs e.g. MIS activity, and sales pipeline reporting to develop peer-to-peer 

analyst reports/ presentations to aid TXB FINTECH and Digital channel adoption strategy/ initiatives

Assist in preparing, driving, and closing NPA and DCF deliverables

Track transaction banking TXB product/ project deliverables managing dependencies and timelines

Assist in drafting new products or existing product enhancement business cases, business requirement 

specifications (BRS) for RMBN Online.

TXB Services & Implementation Support

Have a good understanding and display an in-depth knowledge of relevant systems that support TXB business/client activities and interdependencies between these systems.

Assist in the onboarding, training, and handholding of clients on RMB Online

Tracking and monitoring channel throughput – volumes & values

Engaging dormant Corporate channel clients to identify causes of inactivity and raise these with the Senior Transactors for intervention.

Client issue management process – Provide 2nd level support to address or review client issues.

Team support & Business continuity plans

Act as a backup for TXB team members during out of office periods such as training or leave. 

The successful candidate should have a relevant degree qualification with at least 7 years relevant working 

experience in financial services 

Demonstrated knowledge and experience of Fixed Deposit product

A Master's Degree and/or a Professional Qualification will be an added advantage.

Strong analytical skills. 

Knowledge of the relevant exchange control regulations. 

Proficiency in the use of Excel & Power point

Strong verbal and written communication. 

Human Relations Profile 

Ability to manage a team to deliver on their objectives. 

Ability to strike and maintain good relationships. 

Strong character and integrity. 

Team oriented. 

Has a client-focused approach to the job. 

Organized and detail oriented. 

Self-starter, able to work with minimal supervision 

Excellent problem-solving skills with a “can do” attitude 

Flexible when necessary

Strong work ethic and able to operate in a dynamic environment