Call Center Representative

Anonymous Employer

Job Summary

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

  • Minimum Qualification: OND
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

JOB RESPONSIBILITIES

- Manage large amounts of inbound and outbound calls in a timely manner

- Follow communication “scripts” when handling different topics

- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

- Build sustainable relationships and engage customers by taking the extra mile

- Keep records of all conversations in our call center database in a comprehensible way.


JOB REQUIREMENTS

- Previous experience in a customer support role or sales

- Track record of over-achieving quota

- Strong phone and verbal communication skills along with active listening

- Customer focus and adaptability to different personality types

- Ability to multi-task, set priorities and manage time effectively.

Important Safety Tips

1. Do not make any payment without confirming with the Jobberman Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Lagos
| Full Time |
NGN 75,000 - 150,000
1mo
Lagos
| Full Time |
NGN Confidential
1mo
Lagos
| Full Time |
NGN 250,000 - 400,000
1mo
Lagos
| Full Time |
NGN Confidential
1mo