Job Summary

Responsible for building client interest in the company by professionally and effectively handling client’s enquiries about company products

  • Minimum Qualification: OND
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

  • Responsible for building client interest in the company by professionally and effectively handling client’s enquiries about company products.

Duties & Responsibilities
  • Managing Client’s communication via telephone, emails, live chat and other communication platform approved by the company.
  • Handling of Customer inquiries and complaints, resolution of issues professionally and effectively in line with defined company policies and procedures.
  • Perform the duty of a call center agent by responding to customer’s request via phone and or email.
  • Attend to web mails and live chat from company’s website and provide solutions/advice in a world class manner.
  • Make outbound business calls for the purpose of telemarketing functions and provide relevant information as regards to related services.
  • To attend walk-customers’ travel request, providing solutions, and best alternatives where necessary.
  • Must live around lekki axis/Sangotedo/Ajah 


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