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1 month ago

Job Summary

As the Business Support Associate for Schoolable, you will be playing a crucial role in ensuring the smooth functioning of business operations, by providing the necessary support to management and the organization’s customers.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

  • Prepare reports, presentations, and documentation required by Schoolablepay or leadership.
  • Serve as a point of contact for clients or customers, addressing inquiries, solving issues, or forwarding concerns to relevant departments.
  • Assist in onboarding new clients and maintaining relationships by ensuring seamless communication and support.
  • Assist with the planning, coordination, and execution of projects by managing timelines, tracking deliverables, and facilitating communication between teams.
  • Ensure project documentation is kept up to date and organized for stakeholders to reference.
  • Identify opportunities for process improvements to enhance efficiency and reduce operational costs.
  • Provide recommendations and assist in implementing new systems, workflows, or processes to optimize business operations in Schoolable.
  • Collaborate with customer support to ensure that customer feedback is incorporated into business processes or product improvements.
  • Ensure compliance with legal, assist in preparing contracts, and agreements, and ensure compliance with relevant policies.


Requirements:

  • 2 years experience
  • Degree in a related field

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