Business Operations Manager

Job Summary

This role involves developing operational processes, expansion plan, and marketing strategies to ensure maximum profit, ensuring customer satisfaction.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

Requirements

Candidate must live between VI and Ibeju-Lekki


Job Description

  • Develop and update Operational Policies and Standard Operating Procedures to reflect recent developments.
  • Jointly create marketing strategies, including budget planning, and implementation schedules.
  • Attend industry functions, such as events, conferences, work gatherings, and provide feedback and information on the market.
  • Develop a rapport with existing and new customers and provide the support that will continually improve the relationship.
  • Prioritize and manage company resources in order to meet goals and objectives.
  • Produce and review SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to ensure B.O.S is at a competitive advantage.
  • Prepare operational reports and recommend procedures to be used to manage and coordinate various activities.
  • Develop successful, high-performance teams through effective training, motivation, and communication.
  • Maximize the efficiency of all business procedures as well as address potential issues as they arise.
  • Build Operational processes that meet our business objectives and ensure compliance.
  • Interpret market trends and adapt to industry changes.
  • Works with the management team in spearheading the company’s expansion in new markets as well as continued expansion among existing clients.
  • Conduct surveys to understand customer needs and areas of development in the business.
  • Work with the Sales team to develop strategies that speak to customer’s needs, concerns, and objectives.
  • Ensure existing clients stay satisfied and positive.
  • Effect better business practices.
  • Maximize operating potential to exceed customers’ expectations and company goals.
  • Establish production KPIs and conduct quality assessments.
  • Build processes that meet our business objectives and ensure compliance
  • Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans.


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Lagos
| Full Time |
NGN 75,000 - 150,000
Lagos
| Contract |
NGN 75,000 - 150,000
Lagos
| Full Time |
NGN 75,000 - 150,000