1 month ago

Job Summary

We are looking for a committed business manager to manage our business for growth. The Successful candidate must be dependable, a self-starter, and have good customer service, selling, and business administration and operations skills.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:3 years

Job Description/Requirements

Responsibilities:

  • Present, promote, and sell products using solid arguments to existing and prospective customers. 
  • Gain Complete Product knowledge of our offerings – if you don’t know your product you can’t sell it. 
  • Gain an understanding of our business process and be comfortable telling the Savvie retail story to customers - You are a brand ambassador. 
  • Strong Selling Skills - Good ability to cross-sell and upsell to customers, coordinating with rest of sales team and MD.
  • Customer relationship Management: Cultivate and develop relationship with high spenders and manage the relationship with that customer for repeat business. 
  • Present and Dress well 
  • Strong skills to sell using technology - WhatsApp, Instagram Facebook, SMS, and Telephone customers are online now (they are not coming into the store as much) Be able to Use social media platforms to communicate with customers. -  Capture products and write about products. Respond to all inquiries that the business receives on any digital/online platform. 
  • Must be able to arrange, display Fashion and beauty- Store Product display skills.  Must (or learn how to) be able to photograph products using IOS or Android from good angles and good lighting. 
  • Achieve agreed-upon sales targets and outcomes within schedule.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Supply management with reports/information on customer needs, problems interests and new product requests 
  • Support, groom, and coach sales staff to ensure they deliver on sales targets and customer service. 
  • Support Business for sales staff development, performance, and accountability by implementing the Operation manual.  Also, continue to develop and maintain the Business Operations Manual
  • Coordinate and drive entire sales effort.
  • Supply management with reports/information on customer needs, problems interests and new product requests 
  • Keep abreast of promotional trends and best practices.
  • Achieve agreed-upon sales targets and outcomes within schedule.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Collate basic Inventory, Expenses and Sales Records.
  • Analyze territory/market potential. 
  • Manage Participation of Savvie in Sales Exhibitions to include set up, sales, and break down.  (When we return to normal)
  • Manage projects that translates to business growth for Savvie – Including planning and implementing exhibitions.



Requirements:

  • A bachelor’s degree in management, business, or social sciences, fashion 
  • Experience in fashion retail or beauty business, event planning, or business a plus
  • Must be able to use Microsoft Office Suite Package. Particularly Excel
  • Very good communication skills:  Oral and Written 
  • Must have an interest in retail.
  • Must have strong administration and coordination skills.  
  • Must be a self-starter and can complete projects on their own 
  • Must be friendly and possess customer service etiquette
  • Must have updated technology skills
  • Digital marketing skill is a plus


Remuneration: N100,000 -  N200,000

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