Business Manager

• Present, promote, and sell products using solid arguments to existing and prospective customers. 
• Gain Complete Product knowledge of our offerings – if you don’t know your product you can’t sell it. 
• Gain an understanding of our business process and be comfortable telling the Savvie retail story to customers - You are a brand ambassador. 
• Strong Selling Skills - Good ability to cross-sell and upsell to customers, coordinating with rest of sales team and MD.
• Customer relationship Management: Cultivate and develop relationship with high spenders and manage the relationship with that customer for repeat business. 
• Present and Dress well 
• Strong skills to sell using technology - WhatsApp, Instagram Facebook, SMS, and Telephone customers are online now (they are not coming into the store as much) Be able to Use social media platforms to communicate with customers. -  Capture products and write about products. Respond to all inquiries that the business receives on any digital/online platform. 
• Must be able to arrange, display Fashion and beauty- Store Product display skills.  Must (or learn how to) be able to photograph products using IOS or Android from good angles and good lighting. 
• Achieve agreed-upon sales targets and outcomes within schedule.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Supply management with reports/information on customer needs, problems interests and new product requests 
• Support, groom, and coach sales staff to ensure they deliver on sales targets and customer service. 
• Support Business for sales staff development, performance, and accountability by implementing the Operation manual.  Also, continue to develop and maintain the Business Operations Manual
• Coordinate and drive entire sales effort.
• Supply management with reports/information on customer needs, problems interests and new product requests 
• Keep abreast of promotional trends and best practices.
• Achieve agreed-upon sales targets and outcomes within schedule.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Collate basic Inventory, Expenses and Sales Records.
• Analyze territory/market potential. 
• Manage Participation of Savvie in Sales Exhibitions to include set up, sales, and break down.  (When we return to normal)
• Manage projects that translates to business growth for Savvie – Including planning and implementing exhibitions.

Requirements:

• A bachelor’s degree in management, business, or social sciences, fashion 
• Experience in fashion retail or beauty business, event planning, or business a plus
• Must be able to use Microsoft Office Suite Package. Particularly Excel
• Very good communication skills:  Oral and Written 
• Must have an interest in retail.
• Must have strong administration and coordination skills.  
• Must be a self-starter and can complete projects on their own 
• Must be friendly and possess customer service etiquette
• Must have updated technology skills
• Digital marketing skill is a plus

Remuneration: N100,000 -  N200,000