Business Development Executive

Anonymous Employer

Management & Business Development

New
2 weeks ago

Job Summary

To support the growth of the business by identifying and engaging potential customers and managing existing relationships to promote adoption and sale of Purepay products and services.

  • Minimum Qualification:Degree
  • Experience Level:Senior level
  • Experience Length:3 years

Job Description/Requirements


Responsibilities:

  • Provides excellent and customer-focused sales and account management activities for designated customers and products:
  • Develops and maintains strong relationships with key customers by utilizing products
  • Proactively liaises with customers for feedback on services rendered and ensures that issues are promptly escalated and/or addressed
  • Responds to customer requests for advice on Switching and Processing queries
  • Uses the CRM platform to evaluate leads and track sales and revenue growth
  • Assists in or produce business case documents for new product or service offerings development
  • Develops proposals in response to requests for proposals (RFPs), deliver sales presentations, conduct seminars and participate in meetings with clients and external vendors or advisors
  • For new businesses that are acquired, works with relevant Interswitch teams/colleagues to support customers through the transition from project completion to transaction generation
  • Monitors activities of the team to ensure sales and service targets are achieved
  • Communicates customer requirements to the Operations and Project team and work with them to ensure that products are delivered to customer requirements and in line with agreed terms
  • Ensure MOUs, NDAs, SLAs, OLAs are created by the Contract management team for onward transmission to Legal team for the purpose of closing a sale or developing new business
  • Reviews legal documentation with prospective partners or customers for the purpose of closing a sale or developing new business
  • Market Research
  • Performs market research and analysis and monitors external and internal environment for development of new market segments
  • Assists in developing an evaluation process to gain feedback from customers and providing market feedback to the Head, Transaction Growth & Expansion to meet market demands and generate product development ideas
  • Keeps abreast of trends and developments in payment technology, products practices and operations
  • Receives feedback from customers for improvement of products and services
  • Post-sales engagement: visiting customers to discuss on how to improve services
  • Builds relationships that are of value with the customers
  • Learns what the competition is doing in terms of customer pricing, experience in the local market, their alliances, credibility etc
  • Responsible for documenting and maintaining for the division the findings of our competitor analysis
  • Organizes quarterly reviews of the competitor analysis with the Service management team
  • Prepares and submits periodic reports to the Group Head Business Development, Pureplay on the activities of the team for management decision making such as customer engagement reports, sales reports (lead generation, actual vs targets etc)
  • Handles all customer or partner inquiries



Requirements:

  • University first degree in business administration, sales, and marketing, or any finance-related field
  • A Master’s in Business Administration or Public and International Affairs will be an added advantage
  • At least 3 years experience in sales/business development to enable the job holder to deal with most situations and to advise others
  • Effective utilization of professional sales framework
  • Effective utilization of CRM (opportunity visibility)
  • Initiates Compelling Sales Conversations
  • In-depth knowledge of the industry and its current events
  • Manages Complexity
  • Communicates Effectively
  • Ensures Accountability
  • Tech Savvy
  • Customer Focus
  • Interpersonal Skills
  • Plans and Aligns
  • Builds Networks



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