Controlling costs and meeting profit targets.
Marketing the company to potential customers and coming up with special promotional ideas.
Handling any customer complaints.
Anticipating and dealing with any disputes or safety issues.
Recruiting and training other staff members.
Setting sales targets for staff and monitoring their progress.
Organising work and holiday rotas.
Ensuring the office is secure and meets industry regulations.
Recruiting, training, and supervising staff.
Dealing with customer queries and complaints.
Maximising profitability and meeting sales targets.
Ensuring compliance with health and safety legislation/industry regulations.
Promoting and marketing the business.
Shop presentation and security.
Managing budgets and maintaining statistical and financial records.
B.Sc. or HND in any Business related course.
Good communication skills.
A flair for customer service and the ability to build a good rapport with customers.
Number skills, to ensure payments are accurate.
Good knowledge of sports and of the products and services offered by the bookmaker.
To be able to work effectively under pressure.
Basic IT skills.
To be alert and observant.
Confidence, to handle difficult situations or troublesome customers.
Leadership, negotiation, and people management skills.
To be well-organised and able to deal with several tasks at once.
Candidates in Warri can also apply.