Job Summary

Bridgemead Consulting is hiring a beauty salon supervisor on behalf of our client: a beauty company in Lagos. We seek to employ an efficient and highly skilled supervisor to oversee all salon operations. The supervisor’s responsibilities include enforcing staff compliance with health & safety policies, identifying ways to increase sales etc. The ideal candidate should be able to demonstrate strong management and leadership skills and be able to motivate staff to achieve salon goals. Ultimately, an exceptional Salon Supervisor should achieve excellent customer service by ensuring that clients have a pleasant salon experience.

  • Minimum Qualification: HND
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Key Responsibilities:

  • Oversee daily salon operations
  • Promote services, products, and discounts on social media
  • Receive payments from clients and track all transactions
  • Keep updated records of costs and revenue ( daily, monthly and quarterly)
  • Run online competitions and offer discount packages to attract new customers.
  • Hire and train beauticians and hair stylists as needed
  • Organise employees shifts, considering peak times and seasonality.
  • Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items.
  • Ensure all salon equipment is in good condition by ensuring regular maintenance services for all equipment.
  • Ensure all beauty treatments meet high-quality standards whilst resolving customer complaints and provide solutions to staff disputes 
  • Maintain staff records, including salaries and working schedules.
  • Other responsibilities as may be assigned by the organisation.

Requirements:

  • HND or Bachelor's Degree in Business Administration or any other relevant field.
  • A cosmetology license will also be an added advantage.
  • At least 2 years of proven experience of managing a salon or relevant work experience.

Required Attributes for the role:

  • Creativity
  • Strategic thinking, organisation, and planning
  • Knowledge of relevant hair trends
  • Knowledge of social media content creation
  • Female candidates are STRONGLY  encouraged to apply.

Key Skills and Competencies:

  • Strong management and leadership skills
  • Extensive ability to work in a fast-paced environment.
  • General bookkeeping and business finance knowledge
  • Excellent writing, copywriting and editing (photo and video) skills.
  • Advanced attention to detail
  • Interest and ability to continue learning about market standards and changes in trends.
  • Ability to multitask, prioritise and manage time efficiently.

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