Job Summary

Supervise, manage and monitor automotive service technicians and repairers. Handle customer inquiries and respond to their needs.

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 8 years

Job Description

  • Supervise, manage and monitor¬†automotive¬†service technicians and repairers.
  • Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner.
  • Ensure customer satisfaction at the highest level through effective services and repairs.
  • Greet customers and interact with them to understand their vehicular problems.
  • Drive the vehicle with the technician and the customer to gain firsthand knowledge of the vehicular problems.
  • Prepare the cost estimates including the services and repair costs and the cost of spare parts, if needed.
  • Maintain and manage a daily record of repairs and services of vehicles undertaken and completed.
  • Ensure delivery of vehicles to customers on time.¬†
  • Handle and manage softly the minor complaints and irritants with the customers.
  • Educate customers on maintaining their vehicles free from troubles and problems.
  • Supervise, manage and monitor automotive service technicians and repairers.
  • Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner.
  • Ensure customer satisfaction at the highest level through effective services and repairs.

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Abuja
| Full Time |
NGN Confidential
1mo
Anonymous Employer
Abuja
| Full Time |
NGN Confidential
1mo
Anonymous Employer
Abuja
| Full Time |
NGN 150,000 - 250,000
4w