Assistant General Manager

CIAPP Ventures

Management & Business Development

Lagos Full Time

Manufacturing & Warehousing NGN 150,000 - 250,000

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Job Summary

An Assistant General Manager supports the General Manager by overseeing daily operations, managing staff, implementing strategic plans and ensuring compliance with company policies and procedure. Managing employee performance and training, handling customer relations, overseeing inventory and finances, Monitor Key Performance Indicators (KPIs).

Minimum Qualification : Degree
Experience Level : Mid level
Experience Length : 3 years
Working Hours : Full Time

Job Description/Requirements

Responsibilities:

Operations Management: Oversee and coordinate daily business operations, ensuring shifts run smoothly and efficiently.
Staff Management: Lead and develop hourly staff, monitor performance, manage scheduling and assist in hiring and training new employees.
Customer Satisfaction: Handle customer inquiries and complaints, striving to resolve issues promptly and ensure high levels of customer satisfaction.
Strategic Implementation: Assist in the development and implementation of strategic plans and business plans to achieve company goals and targets.
Financial Oversight: Support budgeting and financial planning, monitor expenses and control costs to ensure profitability.

Requirements:

Minimum of degree
Minimum of 3 years experience in a similar role

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