New
2 weeks ago

Job Summary

SafeBoxx Technologies Ltd is a Fintech that digitiszes the traditional banking model by digitizing the way businesses and individuals make savings. The agent collector will be responsible for customer on-boarding, account creation, account management, account reconciliation and migration.

  • Minimum Qualification:OND
  • Experience Level:No Experience
  • Experience Length:No Experience/Less than 1 year

Job Description/Requirements

Responsibilities:

  • On-Boarding: the agent will be responsible for new customers' on-boarding
  • Account Creation: The customers' account opening on safeboxx systems will be done by the agent collectors
  • Customers Management: The agent collectors will address all customers' complaints and address the appropriately and/or forward them to the right channel for a satisfactory resolution.
  • Account reconciliation: The customer transactions shall be conducted transparently in a manner that is satisfactory to the customer.
  • Account Migration: The agent collector is responsible for migrating the customers' transactions from traditional to modern models in line with Safeboxx policies.

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