Advanced Seller, Key Account Manager

Jumia Nigeria

Job Summary

As Advanced Seller Key Account Manager for Jumia Nigeria, you will be responsible for growing & managing existing Jumia Advertising clients as well as the acquisition of new leads.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

  • Grow revenue, education, and solution adoption with Clients and Agencies
  • Planning of Jumia Advertising campaigns for clients including campaign strategy negotiations & execution
  • ​Liaising with cross-functional teams
  • ​Responsible for driving campaign KPIs through the day to day campaign optimization and regular alignment with both ad ops, key account managers and client campaign KPIs
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
  • Operate as the lead point of contact for all matters specific to your client/agency portfolio, including escalation and troubleshooting to resolve agency issues
  • Gather clients and partner feedback to enhance Jumia Advertising Performance and the customer experience
  • Deliver consultative support and up-to-date education on our Jumia Advertising services
  • Identify and leverage trends within the industry of expertise/focus and spot opportunities to grow the business

Job requirements:

  • Passionate about online advertising, marketing, data, analytics, and technology
  • Strong critical thinking, analytical skills with an entrepreneurial and proactive mind-set
  • Ability to effectively prioritize tasks and manage time, even under high demand
  • Great attention to details
  • Outstanding interpersonal and communications skills (written, spoken, listening)
  • Ability to communicate effectively with Partners and Management
  • Action and results-driven
  • Well-organized / structured
  • Positive attitude and can-do spirit
  • Pro-active and sense of responsibility

Minimum Qualifications:

  • University degree and/or masters or equivalent experience
  • 2/3+ years previous experience in agency account management or consulting
  • Exceptional communication and presentation skills
  • Strong team-working skills, ability to adapt to a fast-paced, work environment with a passion for making an impact
  • High level of comfort presenting key client issues in an effort to be the customer advocate at Jumia Advertising
  • Client management experience an advantage

We offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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