Job Summary

To ensure the provision of a high-quality patient service within a safe, efficient working environment by providing effective support to the clinical staff or administrative encouraging the development and progress of the Health Centre.; Maintaining appropriate records to ensure continuity and quality of care for patients.; The job holder will be involved in Health centre development, identifying services changes and developments in line with clinical needs locally and work to develop these as part of other processes. He/She will also be responsible for maintaining records of appointments, financial transactions and other administrative duties; and to maintain skills at the current level, and undertake such training and development as may from time to time be required to maintain personal competency. Participate in all activities required by Legislation registration.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

Managerial/Human Resources:

  • Develop and maintain an effective working relationship with all other employees and contractors at the medical centre.
  • Support and uphold an open, positive and honest working culture.
  • Identify personnel requirements, select and recruit staff.
  • Supervise and support staff; allocate work and assess performance.
  • Organise appraisal system, prepare personal development plans and identify training needs.
  • Prepare and update Job Descriptions, issue Contracts of employment, identify and advise management and staff of any change in employment legislation.
  • Assist management with any grievance and disciplinary issues.


  • Record income and expenditure, prepare monthly analysis for management and arrange for submission to the Accountant.
  • Ensure incorporation of financial details in the medical Centre Development Plan so as to procure effective allocation of resources.
  • Manage and maintain the medical centre’s income at optimum levels.
  • Be conversant with all relevant methods of ensuring payment of services from various clients, patients, partners etc.
  • Administer petty cash system.
  • Control medical centre staff, computer and training budgets.

Premises, Health & Safety, Equipment and Procurement:

  • Arrange adequate insurance cover including Employers and public liability.
  • Supervise purchase of all equipment, drugs, supplies and stationery; and maintain responsibility for stock levels, control and maintenance as necessary.

Philosophy and Care:

  • Participate in developing the philosophy, goals and objective for the health care provided by the Centre.
  • Participate in the assessment of the effectiveness of health care provided by the Centre.
  • Inform the management of any reported or suspected failings in the provision of care within the Health Centre.
  • Participate in taking care of your own Health & Safety. Staff must not do anything to compromise the health and safety of either their colleagues or themselves. Staff should also be aware of the responsibilities placed on them by legislation to ensure health and safety procedures are followed. This will help to maintain a safe workplace for all.
  • Ensure that the Patient’s rights are protected.
  • Promotes and participate in a high standard of care within the centre.
  • Child Protection: Niyot Medical Centre, actively promotes a “safeguarding children culture” within the organisation in line with The Children Act 2004. As such each member of staff is expected to carry out their role and responsibility in relation to a child or children’s welfare; for example ensuring they access child protection training in accordance with their role, accessing child supervision training if they are in a clinical role working with children and being aware of who to contact and what action to take if they are concerned regarding the welfare of a child. The organisation is committed to ensuring all staff are supported in respect to their safeguarding children duties.

Work hours: Normally 40 hours per week, subject to achievement of goals and objectives and the covering of vacant shifts.

Location: Lekki Phase1, Lagos.

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