Administrative Assistant

Responsibilities:

• Performing administrative duties
  
• Providing excellent customer service and maintaining relationships with customers
• Preparing and filing forms and other documentation
• Supporting the operations manager with his/her duties
• Performing the duties of the operations manager in his/her absence
• Ensuring that other staff are performing their duties and providing additional assistance when necessary
• Communicating with customers, co-workers, and contractors via phone calls and emails
• Making recommendations to improve customer experience and customer retention
• Keeping files
• Creating invoices
• Assisting with the management of social media accounts; Posting on the Instagram account and responding to customers
• Answering the phone and responding to messages on WhatsApp.

Requirements:

• This position is open preferably to a male candidate
• Excellent written and verbal communication skills.
• Superb organizational skills
• Outstanding interpersonal skills
• Willingness to learn
• Good motivational skills
• Strong negotiation skills
• Integrity
• Ability to delegate and work in a fast-paced environment
• Proficiency in Microsoft Office applications