Administrative and Client Relations Officer
Job Summary
A skilled personnel to handle the administrative and the client relations aspects of the firm. Must be very relatable yet strategic and professional, with good communication skills and the ability to convince potential clients to purchase.
- Minimum Qualification: Degree
- Experience Level: Entry level
- Experience Length: 1 year
Job Description/Requirements
Will:
· Carry out office maintenance
· Receive and respond to client enquiries on our instagram page, Whatsapp and other social platforms
· Receive and respond to in-office client enquiries
· Properly articulate the services we offer and the service fees/prices
· Negotiate prices and follow up with prospects/leads in bid to sell our services
· carry out timely relay of information to clients & issuing invoices and receipt to clients
· Follow up with prospective clients for sales
· Alert the team member on the job for new clients
· Prepare and send work briefs to team member on the job
· Carry out the client on-boarding process
· Attend to the office utility needs (purchase of fuel, BEDC units, getting stationaries, e.t.c.)
· Manage the office imprest and prepare end-of-month imprest report
· Be in-charge of welfare for team members (monthly office snacks, menu for internal meetings and events, e.t.c.)
· Open up the office and lock up at the close of work
· Carry out office maintenance (cleaning, device repairs, other issues that need attention)
· Run office related errands and mobilization
· Manage files and documents
· Type, edit and prepare documents of various kinds
· Edit content in our content store house and check clients post has gone out at stipulated time
· Prepare minutes during office meetings.
· Prepare Basic Reports
· Send out periodic e-mail newsletters to our clients and felicitation messages.
· Carry out other tasks that may assigned by the Executive Director
· Inform management of other matters and issues that may arise.