Account Executive

Responsibilities:

Sales & Customer Relationship Management

• Own end-to-end sales for your assigned SMB accounts from prospecting to closing.
• Develop strategic account plans that align with HEALA’s mission and meet customer needs.
• Build strong, trusted relationships with business owners, HR leads, and other decision-makers.
• Communicate HEALA’s value clearly and compellingly across digital health, insurance, and care delivery.

Pipeline & Opportunity Management

• Actively build and manage a strong sales pipeline focusing on SMBs (typically 20–100 employees).
• Identify, qualify, and follow through on inbound and outbound opportunities.
• Leverage marketing, partnerships, and CRM tools to support your sales funnel.
• Maintain accurate records of contacts, deals, and forecasts.

Sales Strategy & Market Growth

• Use data and insight to identify up-sell/cross-sell opportunities within the existing customer base.
• Collaborate with product, partnerships, and customer success to deliver holistic client outcomes.
• Bring feedback from the field to help improve our products and go-to-market strategy.
• Stay ahead of trends in health tech, digital insurance, and Nigerian business behaviour.

Leadership & Culture

• Embody HEALA’s values: empathy, excellence, trust, and resilience.
• Serve as a role model within the sales team, helping refine our processes and tools.
• Represent HEALA with credibility and care from startup expos to boardroom pitches.

Requirements:

• 5+ years in software sales, business development, or B2B customer engagement.
• Proven success selling SaaS or tech-enabled solutions to SMBs in Nigeria.
• Experience navigating complex sales cycles from prospect to contract.
• Familiarity with CRM tools (HubSpot, Salesforce, etc.) and sales pipeline reporting.
• Experience or exposure to the healthcare or insurance sectors.
• Technical understanding of software products or health tech platforms.
• A background in working with HR leads or decision-makers in SMEs.

Why Join Heala: 

• Shape the Future: Join a fast-growing team on a mission to digitise and democratize healthcare across Africa.
• Entrepreneurial Energy: Enjoy the freedom and excitement of startup life, with stock options that let you grow with us.
• Work Your Way: We offer a flexible hybrid work model that combines the best of remote freedom and in-person collaboration.
• Real Impact: Every role here is mission-critical. You won’t just be doing a job you’ll be solving some of the biggest health challenges on the continent.
• Grow With Us: Learn, lead, and evolve in a team that celebrates curiosity, ownership, and execution.
• Vibes, Not Just KPIs: We’re ambitious but have fun doing the work. You’ll feel the difference from day one.