How to Manage Your Contacts, Clients, Customers for Better Productivity in the workplace.

Cynosure Professional Services Limited

Price: N30,000 N15,000

Course Specifications

Mode of study : Offline

Location : 171B, Ikeja Way, Dolphin Estate, Ikoyi, Lagos.

Duration : 1 Day(s)

Date : Jul 13 - Jul 13   2017

Course Description

Contact/ Client Management is a strategic methodology that recognizes customers as the core of the business. Organizations are finding that if they enhance the customer experience, a relationship can form between the customer and the organization. 

Sustaining this relationship over time leads to customer satisfaction and loyalty, which enhances an organization's competitive position and increases its profitability. 

Training DateJuly 13, 2017

Training Location171B, Ikeja Way, Dolphin Estate, Ikoyi, 

Training Time: 10am prompt

Course FeeN15, 000 (Covers tea, lunch, course materials and writing materials)

Career Outcomes

  • In-depth understanding of the benefits of Contact Management and the competitive advantage it provides.
  • Insight on the challenges and constraints organizations face without proper Contact Management
  • Exposure to best practices in multiple vertical markets
  • Knowledge of the key decision variables related to Contact Management
  • An understanding of simple Contact Management techniques

Course Outline

  • Who is a Customer?
  • Why Customers Leave
  • What is Client Management?
  • Customer Prospecting
  • Cash Flow Management 
  • Marketing challenges of today

How To Enroll

Fill in your details on the enquiry form, proceed to pay online by clicking on the orange button "Pay with your ATM card" If you wish to make an online transfer or cash deposit to the bank, please send a mail to [email protected] requesting for account details.

Price: N30,000 N15,000

Receive a free course outline

For enquiries call 08139859990, 08086660967 or send an email to [email protected]

You can also request a call and a consultant would reach out to you

Request a Call

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