Total Quality Management

SCILS Management Centre

Price: N55,000 N42,500

Course Specifications

Mode of study : Offline

Location : 58, Opebi Road Off Salvation Busstop Opebi, Ikeja Lagos.

Duration : 2 Day(s)

Date : Apr 16 - Apr 20   2019

Course Description

Total Quality Management (TQM) is a customer-oriented philosophy that ensures all members strive to achieve improvement of the organization through ongoing participation of all employees.

Quality management ensures that an organization’s product or service is consistent. It has four main components: quality planning. Quality control, quality assurance and quality improvement. Quality management is focused not only on products and service quality but also on means to achieve it. 

This course is facilitated by one of our most revered industry professional and facilitator. He is a certified project management professional as well as six sigma black belt professional. It is a two (2) day scheduled course.
  • Weekday: April 16th - 17th, 2019
  • Weekend: April 19th - 20th, 2019

Course Fee: N42,500 (covers training, materials, meals and certificate)

Time: 10am - 5pm daily

N.B: NO REFUND (Terms and Conditions Apply)

Career Outcomes

This course is designed to provide you with an understanding of TQM principles in order to incorporate them into your organization framework

At the end of this course, participants will receive a Proficiency Certificate in Total Quality Management

Course Outline

  • Introduction Quality Management
  • 14 Quality Management Techniques
  • 7 Barriers to Continuous Quality Improvement
  • Quality Planning
  • Quality Assurance
  • Quality Control
  • 8 Quality Management Principles
  • Understanding Cost of Quality
  • Understanding Cost of Poor Quality
  • Total Quality Management Tools
  • Six Sigma Methodology for improving Quality
  • Product/Service Quality Maximization
  • Practical application of the seven basic quality tools
  • Continuous quality improvement

How To Enroll

Fill in your details on the enquiry form, proceed to pay online by clicking on the orange button "Pay with your ATM card" If you wish to make an online transfer or cash deposit to the bank, please send a mail to [email protected] requesting for account details.

Price: N55,000 N42,500

Receive a free course outline

For enquiries call 08139859990, 08086660967 or send an email to [email protected]

You can also request a call and a consultant would reach out to you

Request a Call

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