Total Quality Management

SCILS Management Centre

Price: N50,000 N35,000

Course Specifications

Mode of study : Offline

Location : 58, Opebi Road Off Salvation Busstop Opebi, Ikeja Lagos.

Duration : 2 Day(s)

Date : Oct 30 - Oct 31   2017

Course Description


Total Quality Management (TQM) is a customer-oriented philosophy that ensures all members strive to achieve improvement of the organization through ongoing participation of all employees.

Quality management ensures that an organization’s product or service is consistent. It has four main components: quality planning. Quality control, quality assurance and quality improvement. Quality management is focused not only on products and service quality but also on means to achieve it. 

This course is facilitated by one of our most revered industry professional and facilitator. He is a certified project management professional as well as six sigma black belt professional. It is a two (2) day scheduled course.


Course Fee: 35 000 Naira (covers training, materials, meals and certificate)


Training date: 30th & 31st October, 2017


Time: 10am - 5pm daily






Career Outcomes


This course is designed to provide you with an understanding of TQM principles in order to incorporate them into your organization framework

At the end of this course, participants will receive a Proficiency Certificate in Total Quality Management

Course Outline


  • Introduction Quality Management
  • 14 Quality Management Techniques
  • 7 Barriers to Continuous Quality Improvement
  • Quality Planning
  • Quality Assurance
  • Quality Control
  • 8 Quality Management Principles
  • Understanding Cost of Quality
  • Understanding Cost of Poor Quality
  • Total Quality Management Tools
  • Six Sigma Methodology for improving Quality
  • Product/Service Quality Maximization
  • Practical application of the seven basic quality tools
  • Continuous quality improvement

How To Enroll

Fill in your details on the enquiry form, proceed to pay online by clicking on the orange button "Pay with your ATM card" If you wish to make an online transfer or cash deposit to the bank, please send a mail to learning@jobberman.com requesting for account details.

Price: N50,000 N35,000

Receive a free course outline

For enquiries call 08139859990, 08086660967, 08129123104 or send an email to learning@jobberman.com


You can also request a call and a consultant would reach out to you

Request a Call

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