Total Quality Management (TQM) ISO 9002

Novelle Center

Price: N60,000 N30,000

Course Specifications

Mode of study : Offline

Location : 3rd Floor, AA Plaza, 2 Akin Osiyemi Street, off Allen Avenue, ikeja, Lagos.

Duration : 3 Day(s)

Date: To be Announced Later

Course Description

TQM is a highly resourceful course that deals with a comprehensive and
structured approach to organizational management, seeking to improve the quality of products and services through ongoing refinements in response to continuous feedback.

The overall aim of this course is for you to learn how to develop an understanding of total quality management principles, frameworks, tools and techniques for effective real life applications in both manufacturing and services.

Who is this course for?
  • CEO’s
  • Managing Directors
  • Management staff
  • Consultant, HRM
  • New and existing graduates of Engineering, Law, medical, humanities, technology, Designs, administration, management and
  • Anyone who wish to develop a skill in quality management.


All States in Nigeria with the exception of Zamfara, Yobe, Taraba, Sokoto, Niger,Kwara, Kebbi, Katsina, Jigawa, Gombe, Borno, Bauchi and Adamawa States.

Training Venue Addresses:

  • Port Harcourt Address: Suite 21 Opus Plaza, 21 Afam Street, behind Winners chapel, D/line, PortHarcourt
  • Lagos Address: 3rd Floor, AA Plaza, 2 Akin Osiyemi Street, off Allen Avenue, ikeja, Lagos. 
  • Abuja Address: Suite B12B, Alpha Cell Plaza (beside NIPCO filling station), Ebitu ekiwe street, Jabi district, Abuja.


UK SHE Organisation - British International Safety Organisation

Course Fee

N30,000 (Covers training, materials, examination & certificates).


3 Days ( 3 Saturdays)

Career Outcomes

Upon successful completion of the module students will be able to:

1. Develop an understanding on quality management philosophies and 
2. Develop in-depth knowledge on various tools and techniques of quality management
3. Learn the applications of quality tools and techniques in both manufacturing and service industry

*Quality Control Officer

Course Outline

  • Fundamental of quality and total quality management
  • Quality theory, philosophies and frameworks
  • Principle of six sigma
  • Qualitative and quantitative tools and techniques for six sigma
  • Customer focused quality management using QFD
  • Failure mode effect analysis
  • Designing quality services
  • Performance measurement and benchmarking
  • Statistical process control
  • Accident Investigation and Emergency Response
  • Risk Assessment and applications (Site Project)
  • Job Hazard Analysis (JHA)
  • Crisis Management and Security Awareness

How To Enroll

Fill in your details on the enquiry form, proceed to pay online by clicking on the orange button "Pay with your ATM card" If you wish to make an online transfer or cash deposit to the bank, please send a mail to [email protected] requesting for account details.

Price: N60,000 N30,000

Receive a free course outline

For enquiries call 08139859990, 08086660967 or send an email to [email protected]

You can also request a call and a consultant would reach out to you

Request a Call

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