Courses

18 courses found

SCILS Management Center
| Lagos |
Offline
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Customer Service & Support

Every marketing effort without good service delivery personnel leads to de-branding. This is because marketing brings customers to the service point while good service delivery helps retain our customers.

SCILS Management Centre
| Lagos |
Offline
|
Customer Service & Support

One of the key principles in sales is that it is better to keep an existing customer happy and prevent him from going to your competitor brands rather than depending solely on making new customers. This is where the customer retention and various strategies related to it come into the picture and are crucial to any company’s success. This training will take you through the various customer strategies in detail. Register below for the next schedule of customer retention strategies class

Clarionttech Services
| Lagos |
Offline
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Customer Service & Support

With costumer confidence and customer loyalty, providing excellent customer service is no longer an added benefit. Customers who are not happy with the way they are treated are taking their businesses elsewhere. Customer loyalty can be your key to restoring customer confidence, which can keep your business afloat. Giving your customers an exceptional experience will bring exceptional results: your customers become a marketing tool for your business.

Autusbridge Consulting Limited
| Lagos |
Offline
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Customer Service & Support

Learn about customer service skills, building customer loyalty, creating effective first impressions, managing customer expectations, and more by filtering through our training and development workshops.

Crew Training Institute
| Lagos |
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Customer Service & Support

This 1-day hands-on and highly interactive course is designed for aspiring cabin crew who seek to pursue a cabin crew career. This instructor led course will expose participants to the width and breadth of the cabin crew profession, flight attendant hiring requirements as well as tips and tricks on how to land a cabin crew job within days of completing the course. Airline cabin crew, also known as flight attendants are primarily responsible for ensuring passenger safety during a flight. They

Cynosure Professional Services Limited
| Lagos |
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Customer Service & Support

Contact/ Client Management is a strategic methodology that recognizes customers as the core of the business. Organizations are finding that if they enhance the customer experience, a relationship can form between the customer and the organization. Sustaining this relationship over time leads to customer satisfaction and loyalty, which enhances an organization's competitive position and increases its profitability.

SCILS Management Centre
| Lagos |
Offline
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Quality Control & Assurance

Total Quality Management (TQM) is a customer-oriented philosophy that ensures all members strive to achieve improvement of the organization through ongoing participation of all employees.

Knowledge Exchange Centre
| Lagos |
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Customer Service & Support

Communication and customer service are two vital skills that staff of every organisation must possess. We deal with people everyday both within and outside our organisations. One’s ability to provide excellent communication and customer service delivery can take customers’ experience from good to exceptional. This one way of ensuring customer loyal to the company and its brand.

Novelle Center
| Lagos |
Offline
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Quality Control & Assurance

QMS 9001:2015 Lead Auditor training and certification course sets out the criteria for a quality management. It can be used by any organization, large or small, regardless of its field of activity. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

G.A.T.E.S Finishing School
| Lagos |
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Customer Service & Support

Customer Service (CS) or Customer Relationship Management (CRM) is a business strategy that aims to understand, anticipate and manage the needs of an organisation’s current and potential customers. Customer Service is not about a department, it is about a culture, a way of life, a paradigm and perhaps a mindset.

Astute Trainers and Consultants
| Lagos |
Offline
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Customer Service & Support

Customer Relationship Management (CRM) is one of the most important components for sustenance and growth of an organization. CRM efforts are usually targeted at facilitating better customer interactions and greater understanding about customers; thus helps an organization build competitive advantages. This training is a 2 day comprehensive Customer Relationship Management (CRM) training tailored towards imparting global Customer Relationship Management best practices on participants.

Growth Academy
| Lagos |
Offline
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Customer Service & Support

Our Customer Service Course is designed to help anyone who works in customer service improve their customer service skills.

Live Online Academy
| Rest of Nigeria |
Online
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Food Services & Catering

Enjoying a night out is the world’s favourite pastime - learn how to cater to all types of guests, in all types of environments. We will teach you all aspects of bartending with the main focus on its current trend, cocktails. That being said we will diverge into beer, wine, spirits, bar equipment, techniques, ethics, and trends surrounding alcohol as well as giving you the practical element so that you can put these skills to use.

Live Online Academy
| Rest of Nigeria |
Online
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Food Services & Catering

Whether you are looking to lose weight for yourself, help a friend or family member or compliment your career, this rapidly growing exciting field will uncover the truth about the relationships between food and your body through fun interactive live lessons. The course aims to equip you with the skills to enhance your knowledge of nutrition in relation to weight loss at a professional standard.

Ciel Consulting
| Lagos |
Offline
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Customer Service & Support

Customer Relationship Management focus on how businesses can achieve excellence in customer relationships by designing and developing effective and efficient service processes for their customers.

Jobberman
| Rest of Nigeria |
Offline
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Customer Service & Support

Customer Service Management introduces the topic of managing business services, how to make business services more effective and efficient, and how to improve customer relationship management. You will also learn topic and element of service management and how to ensure seamless service to customers both within and outside an organisation.

Live Online Academy
| Rest of Nigeria |
Online
|
Food Services & Catering

Do you want to learn more about diet and how it affects performance? Developed for Personal achievements and Professionals this course will help you to achieve all your performance goals. Live, interactive classes delivered by fully qualified Dieticians and Nutritionists, experts in the field of nutrition.