Courses

3 courses found

SCILS Management Center
| Lagos |
Offline
|
Customer Service & Support

Every marketing effort without good service delivery personnel leads to de-branding. This is because marketing brings customers to the service point while good service delivery helps retain our customers.

Clarionttech Services
| Lagos |
Offline
|
Customer Service & Support

With costumer confidence and customer loyalty, providing excellent customer service is no longer an added benefit. Customers who are not happy with the way they are treated are taking their businesses elsewhere. Customer loyalty can be your key to restoring customer confidence, which can keep your business afloat. Giving your customers an exceptional experience will bring exceptional results: your customers become a marketing tool for your business.

Astute Trainers and Consultants
| Lagos |
Offline
|
Customer Service & Support

Customer Relationship Management (CRM) is one of the most important components for sustenance and growth of an organization. CRM efforts are usually targeted at facilitating better customer interactions and greater understanding about customers; thus helps an organization build competitive advantages. This training is a 2 day comprehensive Customer Relationship Management (CRM) training tailored towards imparting global Customer Relationship Management best practices on participants.