Courses

30 courses found

Alpha Partners
| Lagos |
Offline
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Medical & Pharmaceutical

Acquire information on leadership, performance improvement, risk management, organizational culture, behavioral safety, root cause analysis, new OSHA and Joint Commission requirements, and regulatory changes.

Alpha Partners
| Lagos |
Offline
|
Engineering

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

Alpha Partners
| Lagos |
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|
Engineering

Participants are taught best-practice quality management techniques and they identify the quality controls and proof – tests to include into work processes that help shutdown/ turnaround and maintenance services people to meet quality compliance requirements.

SCILS Management Center
| Lagos |
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Customer Service & Support

Every marketing effort without good service delivery personnel leads to de-branding. This is because marketing brings customers to the service point while good service delivery helps retain our customers.

Pause Factory
| Lagos |
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Medical & Pharmaceutical

Are the rules of management changing. Does it still suffice for Medical Professionals to simply know how to plan, organize, control and direct? New research is now revealing that the climate the Medical Professionals creates within the team/organization supports influences the ability to generate results.

Canfield Global Resources Limited
| Port Harcourt & Rivers State |
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Engineering

NDT plays a crucial role in everyday life and is necessary to assure safety and reliability. Typical examples are found in aircraft, spacecraft (shuttle), motor vehicles, pipelines, bridges, trains, power stations, refineries, buildings and oil platforms which are all inspected using NDT.

SCILS Management Centre
| Lagos |
Offline
|
Customer Service & Support

One of the key principles in sales is that it is better to keep an existing customer happy and prevent him from going to your competitor brands rather than depending solely on making new customers. This is where the customer retention and various strategies related to it come into the picture and are crucial to any company’s success. This training will take you through the various customer strategies in detail. Register below for the next schedule of customer retention strategies class

Clarionttech Services
| Lagos |
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Customer Service & Support

With costumer confidence and customer loyalty, providing excellent customer service is no longer an added benefit. Customers who are not happy with the way they are treated are taking their businesses elsewhere. Customer loyalty can be your key to restoring customer confidence, which can keep your business afloat. Giving your customers an exceptional experience will bring exceptional results: your customers become a marketing tool for your business.

Autusbridge Consulting Limited
| Lagos |
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Customer Service & Support

Learn about customer service skills, building customer loyalty, creating effective first impressions, managing customer expectations, and more by filtering through our training and development workshops.

Clarionttech Services
| Lagos |
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Engineering

Clarionttech Services trains, teaches and inspire ambitious individuals; supporting them towards achieving their certification in Oil and gas. The course will expose industry workers to basic safety awareness who engage in many activities that may expose them to serious hazards, such as falling from towers, unguarded machinery, being struck by heavy equipment, electrocutions, and silica dust. This course is also an introduction to the basic elements of an effective Oil and Gas Industry SMS.

Crew Training Institute
| Lagos |
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Customer Service & Support

This 1-day hands-on and highly interactive course is designed for aspiring cabin crew who seek to pursue a cabin crew career. This instructor led course will expose participants to the width and breadth of the cabin crew profession, flight attendant hiring requirements as well as tips and tricks on how to land a cabin crew job within days of completing the course. Airline cabin crew, also known as flight attendants are primarily responsible for ensuring passenger safety during a flight. They

Cynosure Professional Services Limited
| Lagos |
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Customer Service & Support

Contact/ Client Management is a strategic methodology that recognizes customers as the core of the business. Organizations are finding that if they enhance the customer experience, a relationship can form between the customer and the organization. Sustaining this relationship over time leads to customer satisfaction and loyalty, which enhances an organization's competitive position and increases its profitability.

Hommaston Limited
| Lagos |
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Engineering

Due to the entry nature of the Oil and Gas Industry, Engineering graduates, Career Changers and Graduates from other related disciplines need to acquire a good foundational knowledge on the general activities of the sector from the production process to investment decisions, Conceptual planning, detailed engineering design, construction & installation and finally safety requirement for the sector.

Knowledge Exchange Centre
| Lagos |
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Customer Service & Support

Communication and customer service are two vital skills that staff of every organisation must possess. We deal with people everyday both within and outside our organisations. One’s ability to provide excellent communication and customer service delivery can take customers’ experience from good to exceptional. This one way of ensuring customer loyal to the company and its brand.

Novelle Center
| Lagos |
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Engineering

The word NEBOSH is an acronym for National Examination Board on Occupational Safety and Health. It is a UK based Institute which has gained recognition over the years in setting examination for people who want a career in safety and for those who generally work in the oil and gas sector. NEBOSH IGC certification course is currently listed amongst the 3 most significant certification training in the field of health and safety; engineering, science and technology, oil and gas, art and medicine.