Courses

8 courses found

Alpha Partners
| Lagos |
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Management & Business Development

The objective of every organization is that the contracting process results in a fair and reasonable price for a high quality on time deliverable

Alpha Partners
| Lagos |
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Management & Business Development

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics.

iBez Nigeria
| Lagos |
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Management & Business Development

One of the biggest reasons software development projects fails is incorrect and inadequate user requirements gathering and business process analysis. In Nigeria there is a huge gap in this area, as much emphasis has been placed on furnishing Project Managers with the relevant technical and soft skills to perform effectively in their roles however the critical role of the Business Analyst has been somewhat overlooked.

SCILS Management Centre
| Lagos |
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Customer Service & Support

One of the key principles in sales is that it is better to keep an existing customer happy and prevent him from going to your competitor brands rather than depending solely on making new customers. This is where the customer retention and various strategies related to it come into the picture and are crucial to any company’s success. This training will take you through the various customer strategies in detail. Register below for the next schedule of customer retention strategies class

Clarionttech Services
| Lagos |
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Customer Service & Support

With costumer confidence and customer loyalty, providing excellent customer service is no longer an added benefit. Customers who are not happy with the way they are treated are taking their businesses elsewhere. Customer loyalty can be your key to restoring customer confidence, which can keep your business afloat. Giving your customers an exceptional experience will bring exceptional results: your customers become a marketing tool for your business.

Astute Trainers and Consultants
| Lagos |
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Customer Service & Support

Customer Relationship Management (CRM) is one of the most important components for sustenance and growth of an organization. CRM efforts are usually targeted at facilitating better customer interactions and greater understanding about customers; thus helps an organization build competitive advantages. This training is a 2 day comprehensive Customer Relationship Management (CRM) training tailored towards imparting global Customer Relationship Management best practices on participants.