Leadership and Crisis Management Skills Course

Alpha Partners
Offline study mode
Muritala Muhammed Way, Yaba Lagos
4 days
Jul 07 - Jul 10 2020

Course Description

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.

Training date: 

 7th – 10th July, 2020

Training Pack Contains
Customized training materials (Books and Slides)
Certificate of completion
Light Refreshment

N.B: NO REFUND (Terms and Conditions Apply)  

Course Outline

Psychology and Dynamics of Crises and Emergencies

  • The nature of crises and emergencies
  • Individual psychology under crisis
  • Collective psychology under crisis
  • Evolution and dynamics of crises and emergencies
  • Crises and emergencies don’t just work 8 hour days
  • Tasks of leaders before, during, and after a crisis


Rational Decision-Making in Crises and Emergencies

  • Instinct, intuition, and reason
  • Rational decision-making processes
  • Individual and collective Decision-Making
  • Psychology & human behaviour, solutions to improve your Decision Making
  • Delegation through mission-based leadership
  • Structured hierarchical planning and operations


Leading Teams and Organizations

  • Roles and responsibilities of leaders in crises and emergencies
  • Crisis management organization
  • Creating effective and efficient teams through rapid teambuilding
  • Creating effective and efficient interagency cooperation and collaboration
  • Organizational & team dynamics: morale, cohesion, mood, unity of purpose
  • Principles of operational command and leadership


Solving the Problem: Managing the Crisis or Emergency

  • Seeking cause & effect to solve problems, not blame or responsibility
  • Creating and running a crisis/emergency Command Centre
  • Elements of risk management: prevention, response, containment & recovery
  • Principles of business continuity and crisis operations
  • Information gathering and situational awareness
  • Operational rhythm, routines, and information management


Ethical Factors in Crisis Leadership

  • Caring for subordinates and their families
  • The leader's self-care
  • Responsibilities to authorities, the public and/or victims
  • Managing and leveraging Social Media
  • After-action review and lessons learned processes
  • Preparing for the next crisis

Career Outcomes

By the end of this training course, participants will be able to:

• Understand individual and collective psychology and organisational dynamics in crises and emergencies

• Analyse and make rational decisions in before, during and after crises and emergencies

• Lead teams and organisations in crises and emergencies

• Solve problems and manage crises and emergencies

• Understand and apply ethical factors in crisis and emergency leadership

How To Enroll

Fill in your details on the enquiry form, proceed to pay online by clicking on the Purchase button If you wish to make an online transfer or cash deposit to the bank, please send a mail to [email protected] requesting for account details.

Price: NGN 250,000 175,000

Similar Courses

The OS Concepts Research and Consulting Limited
Offline study mode
4 days
Knowledge Exchange Centre
Offline study mode
1 day

Request a Call

Request a consultant to call you