Hotel and Hospitality Management

Alpha Partners
Offline study mode
Muritala Muhammed Way, Yaba Lagos
4 days
Mar 10 - Oct 28 2020

Course Description

OBJECTIVE  

This program is designed to help students to develop the strategic & analytical skills they need to succeed in today’s hotel industry. Covering all hotel departments, each of the course topics examines a specific department or function and presents a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there.

Linking theory with real- world problems and solutions, multidimensional case studies encourage critical thinking. This approach challenges students to identify the issues central to complex management problems, understand the structure of department resources, and harness those resources to solve problems in the workplace.

Develop operational expertise and management skills in front office, housekeeping, food and beverage, and kitchen operations

Acquire knowledge and skills related to the use of hospitality information systems

Apply customer service skills to identify and exceed customers’ expectations



FOR WHOM:

Hotel Managers, Decision Makers, Human Resources Managers, Heads of Department, Supervisors and others who performed related functions


TRAINING METHODOLOGY
The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participant will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



DATE:
1ST BATCH: 10th - 13th March, 2020
2ND BATCH: 21st –24th July, 2020
3RD BATCH: 26th – 28th October, 2020



Training Pack Contains
Customized training materials (Books and Slides)
Certificate of completion
Light Refreshment





N.B: NO REFUND (Terms and Conditions Apply)  

Course Outline

  • Overview of Hotel Management & Hospitality Industry
  • Organization (Organizational Design, Hotel Organization Structure etc.)
  • General Managers: A View at the Top
  • Operations: Rooms
  • Operations: Housekeeping, Engineering & Security
  • Food & Beverage Division
  • Marketing & Associated Activities
  • Financial Control & Information Management
  • Human Resources Policy Management

How To Enroll

Fill in your details on the enquiry form, proceed to pay online by clicking on the Purchase button If you wish to make an online transfer or cash deposit to the bank, please send a mail to [email protected] requesting for account details.

Price: NGN 250,000 175,000

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