Crisis Management Workshop

Teribite Technologies Limited
Offline study mode
3, Abiola Segun Ajayi Street Off Muri Okunola Street, Victoria Island, Lagos
2 days
Dec 12 - Dec 13 2019

Course Description

No business operates without pain. Regardless of industry, sector, or company, organizations experience problems, both chronic and unexpected, that can turn into crises. Very often, a manager's response to crisis is panic. Emotional stress accompanying the crisis inhibits reflection, creativity and sound judgment. Patience is at a premium and money needed to address the issue is often lacking. 


Crises are pivotal moments that demand immediate action and urgent results. The swift response must incorporate: objective assessment of possible causes; evaluations of options to solve the issue; and the plan of action to address the problem.

This Crisis Management Workshop provides organizations with a focused, swift and powerful process for managing the crisis. It allows individuals to slow down, reflect, think, feel, and together, create a solution that endures. Most important of all, participants will leave this workshop ready to put together the company's own cost-effective emergency action plan, with the certainty that the plan will serve both the community and the company.


Date:   Dec. 12th - 13th, 2019




N.B: NO REFUND (Terms and Conditions Apply)

Course Outline

Module 1: Crises in the Workplace

  • A Brief History of Crisis Management
  • The hazards we face
    • Natural
    • Man-made
    • Others
  • Working with Local Crisis Response Infrastructure
  • The Event Recognition and Response Activation Cycles
  • Examining Incident Management Structures in Place
  • Critical data sharing and retrieval


Module 2: An Inside Look at Crises & Their Responses

  • The value of risk assessments
  • The Impact of the event on Business
  • Local versus National Response
  • Event Logistics & Economics
  • Liability and Legal Aspects
  • Resource requirements and response by threat type
  • Critical infrastructure protection


Module 3: Emergency Action Plans (EAP)

  • Where does Emergency Action Plans (EAP) t?
  • Components, Focus and Functions of the EAP
  • EAP compliance
  • Understanding threats and how they affect your EAP
  • Assembling the Emergency Action Team
  • The effects of pandemics on our plan
  • Ensuring quality control in your plan
  • Writing the EAP


Module 4: Developing Effective Crisis Management Networks

  • Crisis Management Partnerships
  • Privacy Issues & Areas of Responsibility
  • Developing Response Capability
  • Opportunities for Exercising Response Components
  • The decision making process
  • What about money?
  • Intelligence sharing and protection


Module 5: Managing the Media

  • Media interface at Panic Events
  • Planning and Timing the Initial Press Conference
  • Developing the Message
  • Site Selection

How To Enroll

Fill in your details on the enquiry form, proceed to pay online by clicking on the purchase button. If you wish to make an online transfer or cash deposit to the bank, please send a mail to [email protected] requesting for account details.

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