Advanced Office Management and Administrative Skills

Alpha Partners
Offline study mode
Muritala Muhammed Way, Yaba Lagos
4 days
Feb 18 - Aug 07 2020

Course Description

By the end of the program, participants will be able to: 

• Define and understand the role of the office manager/administrator.

• Acquire time management skills required for better office productivity.

• Handle telephone calls properly and professionally.

• List the main causes of stress and the techniques needed to control them.

• Discover communication strategies needed for carrying out responsibilities in an effective manner.

• Develop a service attitude and mindset aimed at the internal and external customers



FOR WHOM:

Admin & HR Managers, Departmental Heads, Senior Executive Secretaries, Confidential Secretaries, Admin Officers and Personal Assistants in both the Public and Private Sectors.  



Training Date
1ST BATCH: 18th – 21st February, 2020
2ND BATCH: 5th – 7th August, 2020


Training Pack Contains
Customized training materials (Books and Slides)
Certificate of completion
Light Refreshment





N.B: NO REFUND (Terms and Conditions Apply)  

Course Outline

• The Role of the Office Manager/Administrator

• Effective Communication Skills

• Speaking and Listening 

• Written Communication

• Serving the Internal and External Customer

• Managing Time

• Setting Goals and Priorities

• Planning and Managing Time for Self and Others

• Stress Management Techniques

• Organizing Meetings

• Using the Telephone Properly


Career Outcomes

Become efficient in office and administrative procedures

How To Enroll

Fill in your details on the enquiry form, proceed to pay online by clicking on the Purchase button If you wish to make an online transfer or cash deposit to the bank, please send a mail to [email protected] requesting for account details.

Price: NGN 250,000 175,000

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